SAP Knowledge Base Article - Preview

3446287 - Email Sent via Action Button in Sales Order Not Visible in Activities Facet

Symptom

  • Emails sent using the Action button in Sales Order are not visible in the Activities facet of the Sales Order. 
  • This issue occurs despite the email being successfully sent from the system.
    .

"Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"


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Environment

SAP Cloud for Customer 


Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords


Sales order, Email, History, Action, Send E-mail, Activities , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem

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