Symptom
Sales Quote is already approved, and a comment needs to be added, the approval needs to be submitted again.
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Open Sales Quote with Status "Approved"
2. Add comment/note to the Approved Sales Quote
3. Notice that Sales Quote is submitted for approval once again
Cause
This is expected system behaviour.
Resolution
After the text in approval note is entered, customer needs to click "Save" before clicking on Approve/Send back for revision.
Keywords
comment, note, save, sales quote, approval, , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer core applications 2402