3446380 - Alert Mechanism to identify SAC Connections Failure

After establishing SAC connections, customers will use them to create models and stories. As the time passes, misconfigurations may happen on customer side (eg. changes with backend system host:port).

SAC Users will notice the issue only when using the connection again (creating models, accessing stories). In other words, they will not get notified about SAC connection failure.

Customers  may reach SAC Product Support asking for an alert mechanism to identify SAC Connections Failure

Example: 

• User created HANA Live connections and HANA DB connections in SAC tenant to their BW HANA DBs.
• They would like to know if there is any alert mechanism if they can get the alert when connection's are broken for any reason.
• This will help them to check and resolve immediately. Instead of noticing the problem when they really need to use connection.

SAP Analytics Cloud

SAC, connection, notification, error, issue, failure, alert, automatic  , KBA , LOD-ANA-ADM , SAC Administration , LOD-ANA-LDC , SAC Live Data Connection , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem