Symptom
The number for "Maximum Successive Failed Sign In Attempts" in "Password and Login Policy Settings for External Candidates and Agencies" in the Admin Center is set to 10 and cannot be changed. However, in that page and also in the Recruiting Guides, it says 5.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to "Password and Login Policy Settings for External Candidates and Agencies" in the Admin Center
- There you will see the number 10 for the “Maximum Successive Failed Sign In Attempts” but it should be 5
Resolution
This behavior will be fixed within the 2H 2024 release and the maximum successive failed attempts will be fixed in 5.
If you have any business impact where this value must be set to 5 prior the mentioned release, you can submit a ticket to Product Support and share your business impact.
Release dates can be found on SAP SuccessFactors Product Release & Road Map Information.
See Also
Keywords
RCM-126720 , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem