SAP Knowledge Base Article - Public

3446519 - Change history in Data Retention Management audit report is empty

Symptom

  • Change Audit Report is not showing data. 
  • Change history in Data Retention Management report coming with blank report

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  • Go to Change Audit Reports
  • Create Business Data Report
  • Select Change history in Data Retention Management
  • Select Changes on subject user
  • Fill User and Time Range
  • Report do not contain any data as result

Cause

There is currently an ongoing issue with running the report selecting "Changes on subject user" and input User ID.

Resolution

Our Engineering team have plan to fix this within future release.

As of now the workaround is only use Time Range without user field to generate DRM audit report, that means User field should be ignored when generating the report.

See Also

Change History in Data Retention Management | SAP Help Portal

Keywords

change audit empty, audit blank, audit report not fetching data, Changes on subject user, DRM audit report, Change history in Data Retention Management, Change history in Data Retention Management blank, INC7662938 , KBA , LOD-SF-PLT-CHA , Change Audit , Problem

Product

SAP SuccessFactors HXM Core 2311