SAP Knowledge Base Article - Public

3446554 - [Onboarding] Application Error when Pay Component Recurring is interchanged during Data Review Step


Interchanging the Pay Components in Pay Component Recurring from New Data Review throws application error 


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to the instance and create external user
  2. Start New Hire Data Review and navigate to Comp Info
  3. Add Pay Component Recurring details with 2 entries and submit
  4. Access New hire data via Candidate details page and navigate to Comp Info
  5. Exchange the Pay Component values for both entries and submit
  6. Application Error received


  • This is a known issue and engineering team are working on a fix


  • The issue is scheduled to be fixed in 1H 2024 Release


OBX-30252, Application Error, Pay Component Recurring, Unique Constraint Error, KI2405 , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Known Error


SAP SuccessFactors Onboarding 2311