SAP Knowledge Base Article - Public

3446583 - Field is located in the incorrect portlet - Onboarding

Symptom

In the Review New Hire Data section, there is a field that is being displayed in the incorrect portlet.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as the hiring manager
  2. Go to Onboarding Dashboard and search for the candidate
  3. Select the Start button for New Hire Data Review.
  4. Advance to the affected portlet > You'll see the field in the wrong position of the page

Cause

The 'Review new hire data' task received the assignment to a different hire template than the expected.

Resolution

  1. Check the rule configured in Manage Data > Default Onboarding Configuration
  2. Adjust the rule to match with the candidate conditions and select the desired template.

Keywords

Onboarding, obx, hire, template, configuration, UI, object, HRIS, portlet, field, wrong, position, located, page, order , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions