SAP Knowledge Base Article - Public

3446702 - The business rule was not triggered in Manage Pending Hires - Onboarding


The business rule was not triggered successfully in "Manage Pending Hires".


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to "Manage Pending Hires"
  2. Go to "Onboarding" tab and find the candidate 
  3. Confirm all data and click "Submit" button
  4. The rule cannot be triggered


There are conflicting rules.

There is another business rule that is triggered at the same time that changed the candidate's data, causing the candidate's data to not qualify for the rule that was not triggered.


Modify these rules so that the rules do not conflict with each other.


Onboarding 2.0, Onboarding, SuccessFactor, Business Rule, Rule, Rule Trace, Manage Pending Hires , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem


SAP SuccessFactors Onboarding all versions