SAP Knowledge Base Article - Public

3446702 - The business rule was not triggered in Manage Pending Hires - Onboarding

Symptom

The business rule was not triggered successfully in "Manage Pending Hires".

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to "Manage Pending Hires"
  2. Go to "Onboarding" tab and find the candidate 
  3. Confirm all data and click "Submit" button
  4. The rule cannot be triggered

Cause

There are conflicting rules.

There is another business rule that is triggered at the same time that changed the candidate's data, causing the candidate's data to not qualify for the rule that was not triggered.

Resolution

Modify these rules so that the rules do not conflict with each other.

Keywords

Onboarding 2.0, Onboarding, SuccessFactor, Business Rule, Rule, Rule Trace, Manage Pending Hires , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions