SAP Knowledge Base Article - Public

3446814 - The Business partners are not replicated with the same ID from S4 to CNS

Symptom

The Business partners are not replicated with the same ID from S4 to CNS.

Environment

  • SAP Sales Cloud Version 2 Integration with SAP ERP / SAP S4HANA
  • SAP Service Cloud Version 2 Integration with SAP ERP / SAP S4HANA

Reproducing the Issue

You are replicating Business partners from S4 to CNS but you have observed that the system are not replicating the business partner with the same ID from S4 to CNS.

Cause

To keep the Business partners with the same ID from S4 to CNS customer must ensure that the iFlow parameter "Default S4 ID" is set as "true".

Resolution

On the iflow:

  1. Go to "Configure".
  2. Go to  "More".
  3. Set the "Default S4 ID" as true.

Keywords

Default S4 ID, Internal ID, External ID.  , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions