3446822 - While implementing the TCI note SPAM is stuck with phase CP_CREATE_BACKUP

SPAM is showing the below error with Import phase 'CP_CREATE_BACKUP' 

SLOG contains:

\\START tp_getprots          
WARNING: System <SID> Warning.        20240314132655 :
WARNING:       Background job RDDIMPDP could not be started or terminated abnormally.
      Please check that the R/3 system is running.
      Please check the system. Use transactions SM21, SM37, SM50.
WARNING:       (This warning is harmless if no further warnings follow.)

SM37 Contains:

Job log overview for job:    RDDIMPDP / 10340100

 Job log    Time     Message text uncoded                                         Message ID Msg.no. Msg.typ

 19.03.2024 10:34:19 Job started                                                      00       516      S
 19.03.2024 10:34:19 Logon of user DDIC in client 000 failed when starting a step     00       560      A
 19.03.2024 10:34:19 Job canceled                                                     00       518      A

SAP ERP, SAP NetWeaver

DDIC user is locked, RDDIMPDP, RDDNEWPP, CP_CREATE_BACKUP , KBA , BC-UPG-OCS-SPA , Support package tools for ABAP , BC-CCM-BTC-JOB , Job Scheduling and Monitoring , Problem