Symptom
- A Manager without permissions Edit or Job History is showing as Last updated by him in an employee's job history record.
- Customer is seeing manager (user B) as last modified by user for job information of target user (User A) while User B does not have permission to edit/insert job info for user A.
Environment
SAP SuccessFactors Employee Central
Cause
The employee/user was an internal hire via Recruiting Management (RCM) and the Manager current manager (User B) is also hiring manager of User A (subject user/target employee)
Resolution
- During the hiring process User B - Manager was Hiring manager of User A - Subject user / Employee. Being part of the post-processing of hiring approval process Manager User B is shown correctly in the audit trial for the creation of job history record.
- Also, if Manager was the last approver of hire workflow his name would show up in the audit trail as 'last updated by' as his approved saved the changes in records.
Keywords
manager changed job info record of employee, manager with no RBP access was able to perform changes, audit shows incorrect user, employee central, job information, last updated by , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem
Product
SAP SuccessFactors Employee Central all versions