SAP Knowledge Base Article - Public

3446864 - Error 'The steps cannot be loaded. Please try again later' in Purchase Requisition workflow

Symptom

'The steps cannot be loaded. Please try again later' error is raised in the approval details of Manage Purchase Requisitions - Professional app.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open app Manage Purchase Requisition- Professional app.
  2. Select the created Purchase Requisition
  3. Go to the approval details tab of the PR.

Cause

No active workflows in Manage Workflows for Purchase Requisitions app.

Resolution

This requires a corresponding 'active' workflow procedure. You have to configure a supporting workflow or at a minimum activate the 'Automatic release of Purchase Requisitions'. This is done via the APP 'Manage Workflows for Purchase Requisitions'.

Keywords

MM-FIO-PUR-REQ-PRF, MM-FIO-PUR-REL, S4_PC, S4_1C, S4HC, X4BC, Manage workflows app, error in approval details, The steps cannot be loaded. Please try again later, active workflow, release item , KBA , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , MM-FIO-PUR-REQ-PRF , Manage Purchase Requisitions – Professional , Problem

Product

SAP S/4HANA Cloud all versions