SAP Knowledge Base Article - Public

3446924 - Initial customer field in journal entries generated by automatic balance carryforward

Symptom

There was a bug in Automatic Balance Carryforward which leads to issue that the year-end balance for customer account is not equal to the opening balance of this specific customer account. The automatic balance carry forward happens whenever you post a document to the fiscal year 2023.

For example Customer invoice posted in fiscal year 2023. (posting date 12/01/2023) so after the balance carry forward run to fiscal year 2024 was executed the system adjusts the 2024 opening balances automatically . 


And during this automatic adjustment, the system made an error: it should have adjusted the 2024 opening balance for example customer account 10100001 but it did this only for example reconciliation account 12100000. On G/L account level, the opening balances are correct, but on customer account level 10100001, the opening balance is not correct. 

This bug in the automatic balance carry forward only occurs for very special documents which involve both a customer reconciliation account and a vendor reconciliation account.

All affected journal entries had been generated before the upgrade to CE 2402. The correction is provided in a hotfix which is part of CE 2402 HFC 03 which was delivered together with the upgrade to CE 2402. This means that all journal entries generated after the upgrade should be correct.

Environment

SAP S/4HANA Cloud 

Cause

Bug corrected by  CE 2402 HFC 03

Resolution

Incorrect journal entries can be corrected as follows:

  1. Go to app 'Schedule General Ledger Jobs' (App ID F1927)
  2. Create a new job based on job template 'Balance Carryforward'
  3. Maintain the following job parameters
    Ledger                                                  <affected ledger>
    Company Code                                      <affected company code>
    Carry Forward to Fiscal Year                <affected fiscal year>
    Reset Central Balance Carryfwd          X

See Also

Balance Carryforward

3016757 - Balance Carryforward Postings

2841450 - Customer and Vendor - Open items clear together

Keywords

Balance Carryforward, Balance Carry forward, supplier, vendor, customer , KBA , FI-GL-GL-E-2CL , Archiving (Public Cloud) , Problem

Product

SAP S/4HANA Cloud 2402