SAP Knowledge Base Article - Public

3447046 - Business rule to create compensation info record didn't get triggered when importing pay component recurring

Symptom

  • Business rule to create compensation information record didn't get triggered when importing pay component recurring.
  • After performing pay component recurring import event reason is not updated.
  • New compensation information record is not created after importing pay component recurring records.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. From Import Employee Data perform Pay component recurring import.
  2. Expected result is new compensation information record gets created with import data.
  3. Actual result if the compensation information record on the mentioned date already exists the existing record is updated, except event reason which remains same as before.

Cause

  • A new compensation information record will only be created, if there is no compensation information record.
  • Only changes to the pay component data being imported are checked hence rule for compensation information related fields will not get triggered.

Resolution

  • This behavior of:
    • checking only pay component related changes
    • not triggering compensation information changes related business rules
    • not updating event reason when updating existing compensation information record
    • not creating new compensation record as the date mentioned in import file matches existing compensation record

via pay component recurring record is working as per design.

Keywords

Business rule not triggered, Pay component recurring import, event reason of compensation information not updated after import. , KBA , LOD-SF-EC-CMP-REC , Recurring Payments , Problem

Product

SAP SuccessFactors Employee Central all versions