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SAP Knowledge Base Article - PreviewSymptom
At Shell > Dispatching & Planning Board > Service Map there's an issue where the Service map fails to show the route of a certain technician on a specific day, although it correctly displays the route on other days. Also the route visualization functions properly for other technicians on the same day. Notably, no error message is presented on the UI.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
service map, technicians route, view route , KBA , CEC-SRV-FSM-MAP , FSM Service Map , How To
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