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3447127 - "Couldn't fetch artifact from story exporter service Error: We couldn't connect to your <Connection Name> system." error appears in SAP Analytics Cloud (SAC)

Symptom

  • When trying to schedule a publication based on HANA Cloud connection, it fails with the following error message
    "Couldn't fetch artifact from story exporter service Error: We couldn't connect to your <Connection Name> system."

  • The story itself works fine, the data can be displayed properly. 


system." error appears in SAP Analytics Cloud (SAC)"> Read more...

Environment

  • SAP Analytics Cloud (Enterprise) 
  • Live Data Connection to SAP HANA Cloud (HANA Cloud connection type)

Keywords

HANA, Cloud, live, contexts, get, server, info, scheduling, advanced, features, tunnel, direct, connection, connectivity , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

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