SAP Knowledge Base Article - Public

3447231 - 'No data is available for the chart to render' error in chart of SAP Analytics Cloud(SAC)

Symptom

  • A heat map in SAP Analytics Cloud(SAC) story show ‘No data is available for the chart to render’ for specific time period, but there should have data.
  • The data source is Datasphere.

Environment

SAP Analytics Cloud(SAC)2024.2.8
 

Reproducing the Issue

  1. Login SAC and open the affected Story.
  2. In the heat map, set the dynamic filter Estimated Closed Date from 2023 Dec to 2025 Feb (hierarchy=Year, Quarter, Month, Day).
  3. The page shows the error message "No data is available for the chart to render".
  4. Change the filter type of Estimated Closed Date as fix filter, set same date range as 2023 Dec - 2025 Feb (hierarchy=Year, Quarter, Month, Day), still no data is available.
  5. Create a bar chart with same measure and dimension
    • set a filter Estimated Closed Date(Member) as 2023 Dec,2024, 2025 Jan and Feb, hierarchy=Year, Quarter, Month, Day, no data available.
    • set filter Estimated Closed Date(Member) as 2023 Dec, the data will display normally. 
    • The data could display normally for several months. But no regular pattern on which months work or how many selected months work. Generally, <= 6 months might work.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0