SAP Knowledge Base Article - Public

3447258 - SF Mobile App - Value for the conditional custom field of type Picklist is not retained when we view the applied leave

Symptom

Custom conditional fields of picklist data type are not shown in mobile after requesting the leave. In Android, the fields are not shown at all after requesting the leave. In iOS, the picklist values are not showing (field is shown but not value) after requesting the leave. There is no issue with the browser UI.

Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Submit a leave along with custom conditional picklist field.
  2. In iOS, custom conditional picklist field is visible, but the value is not shown. 
  3. In Android, the custom conditional picklist field itself is not shown.
  4. The custom conditional picklist field and value is visible in browser UI.

Resolution

  • This will be fixed in 1H 2024 mobile release which is currently scheduled on 20th May 2024.

Keywords

KI2311, 2H 2023, b2311, time off, mobile, custom conditional field, Picklist, iOS, Android, INC7592155, MOB-84054, MOB-84055  , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , How To

Product

SAP SuccessFactors Employee Central 2311