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3447369 - Backup / jobs getting failed with DBA Cockpit showing status "Not available" & "Scheduling failed" - SAP ASE for Business Suite

Symptom

  • Backups or other scheduled jobs getting failed
  • Showing status as "Not available" & "Scheduling failed ".

  • Last messages in JS Agent logs show:
     
    Msg 19082, Level 16, State 1:
    Server : jamain  JS task requested to ABORT the agent.
    JS Agent aborting. Cancel all running jobs.
    JS: Task/Agent socket error.
    Job Scheduler failed to receive communication buffer while reading message type.
    Connection to Job Scheduler task terminated unexpectedly with error -1
    Lost connectivity to server during JS agent shutdown.No attempt to reconnect will be made. Final job information will not be written.
    JS Agent aborting. Cancel all running jobs.  

  • No further messages are show in JS Agent logs, so messages above will not be recent.

  • While testing backups manually, those are working fine.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE)
  • Solution Manager

Product

SAP Solution Manager 7.2

Keywords

Not available, Scheduling failed, backup, jobs, dbacockpit, db13, error, Solman, solution manager , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , How To

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