3447533 - Error Occurred While Requesting Approval for Customer Invoice for E-Invoicing.

You are experiencing an error while requesting approval for the Customer Invoice in e-invoicing.

SAP Business ByDesign

1. Go to Customer Invoicing work center
2. View: Invoice Documents.
3. Search for Invoice ID ABC and edit it (ABC represents customer invoice ID).
4. Click on Legal approval button and Request Approval.
5. Error occurs: "Account role is not maintained for Business Partner XYZ" (XYZ represents Business Partner id).

You have defined the communication arrangement with the business partner and enabled legal approval for invoices in India. However, the current communication arrangement is outdated and no longer supported.

To resolve this issue, please follow the steps below to remove the scope of the above question:

1. Go to the Business Configuration work center and choose the Implementation Projects view.
2. Select your implementation project and choose Edit Project Scope.
3. In the Questions section, navigate to Compliance and expand it.
4. Then expand Invoice Processing and choose Invoice Reference Number - India
5. Scope the following business options:

To scope the communication arrangement for business partner, select the checkbox In Scope against the question: Do you want to have a communication arrangement with business partner for electronic invoices ?

Uncheck this question and finish your scoping.

Customer Invoice; E-invoicing; Account; Business Partner; Legal Approval; Communication Arrangement , KBA , SRD-CRM-INV , Customer Invoicing , Problem