Symptom
After enabling Integrated Learning Experience (ILX) and Personalized Learning Recommendations and validating prerequisites met, still shows status as Not Ready
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Enable ILX & personalized recommendations & validate configurations & prerequisites as mentioned in Prerequisites to Adopt Personalized Recommendations On the New Learning Home Page | SAP Help Portal and subtopics.
- Check the Personalized Recommendations Adoption Information under Learning Administration > Application Administration > Integrated Learning Settings & note the:
"Learning Recommendations in this instance are ready for user consumption:" is 'Not Ready.'
Cause
In addition to the minimum activity data mentioned in Enabling Personalized Recommendations from Admin Center | SAP Help Portal this activity is only considered if records are less than 2 years old.
Resolution
Ensure the data to meet the minimum activity data used for personalize Recommendations engine is within these times restraints:
users - last updated timestamp is within 2 years for active or 5 months for inactive
items (event history, learning plan or bookmarks) - within 2 years old and optional courses only.
Keywords
sap, sf, successfactors, success, factors, learning, lms, Integrated, Learning, Experience, ILX, Personalized, Learning, Recommendations, Not Ready, minimum, status, activity, records , KBA , LOD-SF-LMS-LRR , Recommendations , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed