SAP Knowledge Base Article - Public

3447564 - Learning Recommendations in this instance are ready for user consumption: Not Ready

Symptom

After enabling Integrated Learning Experience (ILX) and Personalized Learning Recommendations and validating prerequisites met, still shows status as Not Ready

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Enable ILX & personalized recommendations & validate configurations & prerequisites as mentioned in Prerequisites to Adopt Personalized Recommendations On the New Learning Home Page | SAP Help Portal and subtopics.
  2. Check the Personalized Recommendations Adoption Information under Learning Administration > Application Administration > Integrated Learning Settings & note the:
    "Learning Recommendations in this instance are ready for user consumption:" is 'Not Ready.'

Cause

In addition to the minimum activity data mentioned in Enabling Personalized Recommendations from Admin Center | SAP Help Portal this activity is only considered if records are less than 2 years old.

Resolution

Ensure the data to meet the minimum activity data used for personalize Recommendations engine is within these times restraints:
users - last updated timestamp is within 2 years for active or 5 months for inactive 
items (event history, learning plan or bookmarks) - within 2 years old and optional courses only.

Keywords

sap, sf, successfactors, success, factors, learning, lms, Integrated, Learning, Experience, ILX, Personalized, Learning, Recommendations, Not Ready, minimum, status, activity, records , KBA , LOD-SF-LMS-LRR , Recommendations , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed

Product

SAP SuccessFactors HXM Core 2311