Symptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
After changing the password and clicking on continue, the user was prompted with the initial SAP SuccessFactors entry page (requesting to enter the Company ID) instead of logging into the SF instance directly.
Message:
invalid company ID
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Environment
- SAP SuccessFactors
- Identity Authentication
Product
Identity Authentication 1.0
Keywords
Home URL, Company ID, forgot password, IAS , KBA , BC-IAM-IDS , Identity Authentication Service , Problem
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