SAP Knowledge Base Article - Preview

3447731 - IAS user is redirected to SuccessFactors Entry page( Company ID) after resetting password


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

After changing the password and clicking on continue, the user was prompted with the initial SAP SuccessFactors entry page (requesting to enter the Company ID) instead of logging into the SF instance directly.

invalid company ID




  • SAP SuccessFactors
  • Identity Authentication


Identity Authentication 1.0


Home URL, Company ID, forgot password, IAS , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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