SAP Knowledge Base Article - Public

3447737 - Long Tooltip text truncates truncate when using the Optimized Design Experience Story, in SAP Analytics Cloud (SAC)

Symptom

  • Tooltip text cut off.
  • Long Tooltip text truncates, instead of using a line break.
  • On Story using the Classic mode, the Chart Tooltip displays the long word on multiple lines.
  • Chart Tooltip text cut off at 34 characters, on a Story using the Optimized Design Experience mode, in SAP Analytics Cloud.

Environment

  • SAP Analytics Cloud 2024.2.8

Reproducing the Issue

  1. In SAP Analytics Cloud, create a Story in Optimized Design Experience.
  2. Add a Chart.
  3. Add Tootips with a very long word to the chart.  
  4. When viewing the Chart Tooltip, notice that long words, of more than 34 characters, are truncating.

    For example: If we have a word of more than 34 characters like: 

         My_long_string_of_more_than_34_characters 

    In the Tooltip, it will display like:

         My_long_string_of_more_than_34_char... 

    When the expectation is to see the long word to display on multiple lines, like:

         My_long_string_of_more_than_34_char
         acters 




Cause

  • By design, in Optimized Design Experience, long words of more than 34 characters truncates in the Tooltip.
  • Note that long text will wrap up on multiple lines, but long word of more than 34 characters will truncate.

Resolution

  • A Product Enhancement for long word of more that 34 characters in the Tooltip in Optimized Design Experience mode is planned to be release in Q2 – 2024 release of SAP Analytics Cloud. After the Q2 - 2024 update, it will display long word on multiple lines in the Tooltip. For the product release schedule, see the SAP Knowledge Base Article: 2888562 
        
  • Disclaimer: This may be subject to change, but this is the current plan.

Keywords

SAC , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0