SAP Knowledge Base Article - Public

3447893 - Unable to access Onboarding 1.0 after CSD migration - Onboarding 1.0

Symptom

Encountered the error: "Please enable cookies in your browser and try again" when trying to access the Onboarding 1.0 dashboard after CSD migration.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

1. After CSD migration, log in to the instance and select 'Onboarding 1.0' from the dropdown list on the homepage.

2. Encountered the error: "Please enable cookies in your browser and try again".

Cause

There is a mismatch between the ONB Site URL in Administrator page and Assertion Consumer Service in BizX Provisioning.

Resolution

  1. Access to Super Admin > Onboarding Account > Accounts Options> revert the Site URL for ONB.
  2. Re-run the CSD migration.

Keywords

Onboarding 1.0, CSD migration, enable cookies, access, onboarding dashboard , KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem

Product

SAP SuccessFactors Onboarding all versions