Symptom
When navigating between the pages on the SAC story, it keeps on loading and no data is fetched.
Environment
- SAP Analytics Cloud version 2024.2.3
- Live BW connection
Reproducing the Issue
- Login to SAC.
- Open the problem story.
- Switch from one page to another.
Notice that the page keeps on loading and unable to see the data.
Cause
The story keeps on loading when navigating from one page to another because of the corrupted image present in the story page.
Resolution
Kindly remove the corrupted image from the story, then the navigation is achieved without any issue and data is also shown.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
navigate, SAC, story, page , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0