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SAP Knowledge Base Article - PreviewSymptom
- During installation of the product, after entering Central Management Server (CMS) DB credentials, the following error is seen:
The system cannot verify the database logon information. [INS00104] - SetupEngine logs show the following errors:
18:25:38.296 [run_external_executable] cmdLine: F:\InstallFiles\1_IPS\dunit\platform.services.cms.cpp.dbcheck-4.0-core-64\/dbcheck
18:25:38.719 [run_external_executable] Exit code: 2
18:25:38.720 Error: Identifier not found in lookup: [INS00104]
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.3
- Windows Server 2019
Product
SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Data Services 4.3
Keywords
Visual Studio C++ 2015, INS00104, BusinessObject, CMS, dbcheck , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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