SAP Knowledge Base Article - Public

3448066 - Error F5A244: Document save was unsuccessful; try again, while posting cash journal document - S/4HANA Cloud

Symptom

When posting cash journal via App Post Cash Journal Entries, the document is not saved due to error: "Document save was unsuccessful; try again" 

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Enter App Post Cash Journal Entries.
  2. Select tab Cash Receipts for 'Company Code' and 'Cash Journal'.
  3. Select Business Transaction 'Customer'
  4. Select Customer and enter Amount.
  5. Select 'Save Sel.' or 'Post Sel.'
  6. Document is not saved and error pop up: "Document save was unsuccessful; try again"

Cause

Missing Customizing in number range.

Resolution

In SSCUI 103550 / Activity 'Define Number Ranges for Numbering Groups' set up and use value 01 as the number range interval for the number range objects.

Keywords

cash journal, document, save, FBCJ, FBCJC6, SSCUI 103550, number range, interval, 01, F5A244, F5A 244, Post Cash Journal Entries , KBA , FI-BL-PT-CJ-2CL , Cash Journal (Public Cloud) , Problem

Product

SAP S/4HANA Cloud 2402