Symptom
After a 'Refresh the DMS status of the Envelope ID' under 'Manage DocuSign Envelopes' the Envelope ID status still shows as Signed but the 'Complete eSignature task' is not moving to 'Completed' status in dashboard.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
DocuSign, Refresh, DMS, Envelope, ID, Status, Signed, Complete, eSignature, Task, Completed, Dashboard, OBX-28162, ONB, Document, Download, Signature, Sync, Manage, CS20230006158489, INC5990538 , KBA , LOD-SF-OBX-DBD , Dashboard , LOD-SF-OBX , Onboarding 2.0 , Problem
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