Symptom
You want to switch to the SAP SuccessFactors App from Microsoft Teams App Store (New Experience/Global) from SAP SuccessFactors App in Teams (Legacy).
Environment
SAP SuccessFactors HCM
Cause
The channel to download the SAP SuccessFactors app package is being transitioned from Admin Center -> Work Tech Configuration to the Microsoft Teams app store. This change is made to reduce your administrative chores in downloading, publishing, and upgrading app packages every time we deliver new features, streamlining your overall enablement and deployment experience.
The two download channels co-exist until the May 2024 release, but new features released from February onwards will only be available in the app installed from the Teams app store. To make the most of new features, we encourage you to switch to the new experience at your earliest convenience.https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/3adee415c1eb4b918bc0172afc76948c/99ef4677bec84a5b922c52af46668721.html
Resolution
Prerequisites:
- You've enabled basic integration between SAP SuccessFactors and Microsoft Teams.
- You have the Administrator Permissions Manage System Properties Work Tech Configuration permission.
- You have Microsoft 365 Global admin role permissions.
Steps:
- Go to Admin Center -> Work Tech Configuration -> Settings -> SAP SuccessFactors App in Teams (Legacy).
- In the Connection and Authentication area, choose Disconnect.
Note: The SAP SuccessFactors App in Teams (Legacy) tab disappears once the disconnection completes. That means the operation can't be undone and you can't use the legacy experience anymore.
- Go to the SAP SuccessFactors App in Teams tab and complete settings for Connection and Authentication and User Mapping.
For detailed procedure and important notes, see steps 2 through 4 in Enabling the SAP SuccessFactors App for Microsoft Teams.
You can also refer to this video for a see the step by step procedure how to set up the connection to the SAP SuccessFactors App (Global App): Connect and Configure SuccessFactors App (Microsoft Teams App Store Version)
See Also
Keywords
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