SAP Knowledge Base Article - Preview

3448190 - Mismatched Date Format: Entities Displaying English Date Format Instead of Dutch in Agent Desktop

Symptom

  • Date format for objects under the Agent Desktop -> Entity tab -> Table View shown with English Date format while logged on in Dutch
  • The expectation is to see the dates as DD/MM/YYYY instead of MM/DD/YYYY


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Language, Date, Format, day, month, number, decimal, time, Local, Language, DD/MM/YYYY, English, MM/DD/YYYY , KBA , CEC-CRM-AD , Agent desktop - live channels , Problem

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