Symptom
Old appointments are being notified again via Outlook Server Side after a change was made to the appointment.
Environment
SAP Cloud for Customer
Cause
When a change is made to an appointment this triggers a sync and makes the Outlook send a notification again, even if the appointment date is in the past.
Resolution
This is a system behavior for Outlook Server Side.
Keywords
Outlook; Notifications; Synch; Old appointments; appointment: Server Side , KBA , LOD-CRM-GW-OUT , Outlook , Problem
Product
SAP Cloud for Customer core applications 2402
SAP Knowledge Base Article - Public