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3448214 - [Mobile App] Service report cannot be generated, service call code is missing


When attempting to generate a report for a specific activity using the mobile app, technicians encounter the following error message: "TypeError: Cannot read properties of undefined (reading '0')". Furthermore, the service call code fails to appear when the technician accesses the activity. This problem persists across all mobile platforms.



SAP Field Service Management


SAP Field Service Management 1.0


data obsoletion, service call missing on mobile, undefined property, report generation , KBA , CEC-SRV-FSM-WIN , FSM Mobile - Windows , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , Problem

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