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SAP Knowledge Base Article - PreviewSymptom
When attempting to generate a report for a specific activity using the mobile app, technicians encounter the following error message: "TypeError: Cannot read properties of undefined (reading '0')". Furthermore, the service call code fails to appear when the technician accesses the activity. This problem persists across all mobile platforms.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
data obsoletion, service call missing on mobile, undefined property, report generation , KBA , CEC-SRV-FSM-WIN , FSM Mobile - Windows , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , Problem
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