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3448299 - Error when opening an existing SAC Story: "Server Error. No json root element in response. This can be due to a json parsing issue"

Symptom

Error when accessing an already existing SAP Analytics Cloud Story using BW Live Models.

Also the error message: "Server Error" "No json root element in response" "This can be due to a json parsing issue"

When recording a network trace as per steps on KBA 2280022, there is a GetResponse call failing with status code 500 Internal Server Error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Analytics Cloud
  • SAP NetWeaver
  • SAP BW/4HANA
  • SAP S/4HANA

Product

SAP Analytics Cloud all versions ; SAP BW/4HANA all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

Server Error, This can be due to a json parsing issue, SAPLRZD1, No json root element in response, GETWA_NOT_ASSIGNED, live data connection, BW, SAC , KBA , LOD-ANA-LDC-BW , SAC Live Data Connection BW , BW-BEX-OT-BICS-INA , BW INA provider , Problem

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