SAP Knowledge Base Article - Public

3448306 - Employee Referral - Is it possible to change the referrer linked with the candidate and the job application? - Recruiting Management

Symptom

Is it possible to unlink the referral ownership from a candidate who is referred by an employee?

Environment

SAP SuccessFactors Recruiting Management

Resolution

It is impossible to change the referrer or remove the Referred By (Employee Referral Information) from the candidate's job application.

Please consider creating a new candidate profile, if the current referral information is incorrect. If the DPCS 2.0 feature is enabled, the admin tool 'Anonymize Candidate Profiles' can be used to anonymize the incorrect candidate profile and job application.

Note: The candidate profile with referral information cannot be merged into another profile because the referral information will also be inherited by the merged profile.

Keywords

RCM, Employee Referral, Referrer, candidate profile, job application , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions