SAP Knowledge Base Article - Public

3448322 - Duplicated user is created when user login in SAP Analytics Cloud(SAC) Mobile App

Symptom

With the IDP configured as using User ID as name ID and Dynamic user creation option checked, when a user login from SAC Mobile App, a new user with a different User ID (first letter of first name + last name) is created.

Environment

  • SAP Analytics Cloud Version: 2024.2.8

Reproducing the Issue

  1. Login to SAC from SAC Mobil App using an existing user.
  2. After login, notice that a new user with a new User ID is created (first letter of first name + last name).

 

 

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

Keywords

KBA , LOD-ANA-LS , Licensing and Full User Equivalent , Problem

Product

SAP Analytics Cloud 1.0