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3448371 - saptools not completely upgraded when updating the ASE release - SAP ASE

Symptom

Following an ASE update, when the ASE server is restarted, the databases are upgraded to the newly installed patch version.
saptools fails to upgrade and encounters the following errors:

00:0002:00000:00021:2024/03/16 07:19:56.26 server  Error: 1105, Severity: 17, State: 3
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Can't allocate space for object 'systypes' in database 'saptools' because 'system' segment is full/has no free extents. If you ran out of space in syslogs, dump the transaction log. Otherwise, use ALTER DATABASE to increase the size of the segment.
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Error: 3469, Severity: 20, State: 1
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Database 'saptools': upgrade failed to create index 3 on table 'csystypes'. Please refer to previous error messages to determine the problem. Fix the problem, then try again.
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Error: 3461, Severity: 20, State: 1
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Database 'saptools': upgrade could not install required upgrade item '8'. Please refer to previous error messages to determine the problem. Fix the problem, then try again.
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Error: 3462, Severity: 18, State: 1
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Database 'saptools': upgrade could not install optional upgrade item '1800'. Please refer to previous error messages to determine the problem. Upgrade will continue.
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Error: 3451, Severity: 20, State: 1
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Database 'saptools': upgrade has failed for this database.  Please refer to previous messages for the cause of the failure, correct the problem and try again.
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Error: 3454, Severity: 20, State: 1
00:0002:00000:00021:2024/03/16 07:19:56.26 server  Database 'saptools': ASE could not completely upgrade this database; upgrade item 1800 could not be installed.
00:0002:00000:00021:2024/03/16 07:19:56.28 server  Checking external objects.
00:0002:00000:00021:2024/03/16 07:19:56.28 server  Cleanup of preallocated pages for database 'saptools' completed, 0 extents cleaned.
00:0004:00000:00021:2024/03/16 07:19:56.30 server  The transaction log in the database 'saptools' will use I/O size of 16 Kb.
00:0004:00000:00021:2024/03/16 07:19:56.31 server  ASE could not completely upgrade database 'saptools', but the database was online when upgrade began, so it will be left online. 


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 15.7

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver Application Server for ABAP innovation package all versions

Keywords

KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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