Symptom
The item type of a service contract is not editable or changeable for configurable product after inputting the product ID or product name into item and pressing Enter.
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Environment
- SAP Customer Relationship Management
- SAP enhancement package for SAP CRM
Product
SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions
Keywords
"Item category", "Item Type", "configurable", "Changeable", "Product", "Gray" "Configuration", "Execute Default Configuration Automatically", "Maintain Configuration on User Interface" , KBA , CRM-BTX , Business Transactions , CRM-BTX-CTR , Contracts , CRM-BTX-PRV , Provider Transactions , Problem
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