SAP Knowledge Base Article - Public

3448596 - Error when uploading List Prices through Excel: "Error Agent requires transaction to complete successfully although transaction save failed - Error Sender business partner not active"

Symptom

When uploading or updating a List Price through Microsoft File, the mentioned error message pops up.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. WoC Product Portfolio
  2. List Prices View
  3. Click "New" > "List Prices from Microsoft Excel"
  4. Maintain the data in the file and click Save Data
  5. The error message shows up.

Cause

One or multiple Suppliers maintained in the Excel File are under status "Blocked".

Resolution

Change the status of the blocked Supplier(s) to Active and Save.

After doing so, the upload will be successful.

Keywords

"List Price"; "Microsoft Excel"; "Error Agent requires transaction to complete successfully although transaction save failed - Error Sender business partner not active"; "Supplier status"; "Blocked" , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To

Product

SAP Business ByDesign 2402