3448732 - Candidate is not converted - Onboarding

The candidate completed all Onboarding steps but is still inactive in Employee Central. 

All the necessary conditions was completed:

• The job is configured to run with recurrence. (Reference KBA 2895988)
• In Manage Data > Process > Searching for the candidate's Onboarding Process Id (Reference KBA 3026274)
• • The Process Status is open.
  • The Task Status is open.
  • The Hire Status is set to hired.
• The candidate's tasks is not archived (Reference KBA 3026274 . Therefore, it's important to configure the ONB2_ProcessClosurePeriodConfig with a period that is not too short to avoid closing the tasks before the start date).
• The Hire Date needs to be before than the Target Date for the system logic. (Reference KBA 3306658)
• The candidate's username in Onboarding needs to be unique (If duplicate profiles are identified, the job will not work). (Reference KBA 3335942)
• The HRIS sync job also needs to be configured and run after the ConvertExternalUserOnStartDateJob. (Reference KBA 3220246)

SAP SuccessFactors Onboarding

There is a process for the candidate that was pending and no longer exists in the system. In this case, the job cannot convert the candidate.

As a workaround, please use the 'Add New Employee' option to hire this candidate directly in EC.

Onboarding, obx, convert, candidate, start, date, condition, criteria, not, work, working, employee , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem