Symptom
- Unable to schedule a report to the file system when using a UNC folder as the destination.
- On the Report history status, you can see the below error:destination file error. [CrystalEnterprise.DiskUnmanaged]: [{1}]
- Checking the Adaptive Job Server trace logs, you see the below lines:
destination_disk: file path \\TEST\test_file_share\New folder\a EMAIL Check.xlsx didn't match \\TEST\test_file_share\New\destination_disk
file path not found in the whitelist filter: \\TEST\test_file_share\New folder\a EMAIL Check.xlsx
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Environment
- SAP BusinessObject Business Intelligence Platform 4.x
- SAP BusinessObject Business Intelligence Platform 2025
- Windows
- Linux / Unix
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
destination file error, UNC folder, Schedule report, File System, destination, whitelist, CrystalEnterprise.DiskUnmanaged, AllowList , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem
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