SAP Knowledge Base Article - Public

3448752 - It is not possible to enter name with special character in panel for E-Verify - Onboarding 1.0

Symptom

The US team is unable to add a first or Last name with a special character in I-9 verification panel.

  • "First Name: up to 25 alphabetic characters. Spaces and single quotes are allowed. Other special characters and numbers are not allowed."
  • "Last Name: up to 40 alphabetic characters. Spaces and single quotes are allowed. Other special characters and numbers are not allowed."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Cause

E-verify is a standard panel. It does not allow to enter special characters.

Resolution

Please enter the following characters only: Alphabetic characters are made up of the 26 letters of the alphabet (A through Z).

Keywords

First Name: up to 25 alphabetic characters, Last Name: up to 40 alphabetic characters, Spaces and single quotes are allowed, Other special characters and numbers are not allowed, I-9, I9, E-verify, Everify, Onboarding, OBD, 1.0, panel, allow, cannot, enter, special, character, name, format , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Onboarding all versions