Symptom
- Is it possible to add an additional field on the "My Offers" page on the Candidate Profile created on External Career site?
- Can a picklist field be added on "My Offers" other than Accept Offer, Comment and Decline Offer and Email Recruiter ?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log into the candidate profile using the external career site.
- Navigate to “My Offers” where the candidate can view online offer letters.
- From this tab, the candidate can accept the offer, decline with a comment, or email the recruiter for further information (if the option to contact an operator is enabled).
Cause
As per the current system design, it is not possible to configure an additional field or picklist on "MY Offers" page on the External candidate profile.
The only supported actions for the candidate on this page is to accept the offer, decline with a comment, or email the recruiter for further information (if the option to contact an operator is enabled).
Resolution
Adding an additional field or picklist on the "My Offers" page on the candidate profile is not supported.
You can propose your idea on our Community Portal so it can be considered to become a possible enhancement for future releases.
More information on how to submit an Enhancement Request can be found in KBA 2090228.
See Also
2081527 - What are Online Offers in SuccessFactors Recruiting Management?
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
my, offers, add, field, picklist, accept, decline, email, recruiter, offer, candidate, profile , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To
Product
Attachments
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