3448871 - Customer Account statement form requires Document date - South Africa.

You are trying to send the Customer Account Statement output form to your customer, but in customer account statement form you are only able to get the Posting date for the Customer Invoice not the Invoice date/Document date. You require the Invoice date/ Document date in the customer Account Statement form.

SAP Business ByDesign

1) Go to the Receivables work center.

2) Go to the Customer Account Statement sub view.

3) Check the Customer Account Statement Run XXX. (Here XXX refers Statement Run ID)

4) Open the Customer Account Statement of customer YYY. (Here YYY refers 

5) Highlight the Application log ZZZ, and click view Report run results, there go to the attachments and check the document in PDF.

6) Here you will only see the Posting Date but not the Invoice date/Document date.

This is the new request to change the behavior of fields part of PDF file.

This is the development request raised by company that has Qatar as country of registration but the report under question here is Customer Account Statement which is developed for country South Africa following the legal requirement shared by country specific LPMs. Hence this development request will not be taken up by the team.

1. The initial requirement document for Customer Account Statement - South Africa clearly says that they need " Column 1: Dates of Movements " which means the date on which movement has happened basically the date on which the posting has happened hence we show the Posting date in the pdf.

2. All the calculation is performed on basis of Posting dates because that's the date when the actual amount moved from/into a G/L account, hence taking this dates into consideration for calculating due amount in the given period makes sense functionally.

Hence the requirement of the Invoice date/ Document date in the Customer Account Statement form cannot be taken.

Customer Account Statement form, Customer Invoice, Receivables, Posting Date, Invoice Date. , KBA , SRD-FIN-ACR , Receivables , Problem