SAP Knowledge Base Article - Public

3448978 - When selecting "Define End Dates" on Hire page, the end date for the pay component is not defined for the new hire in Compensation Information History - CS2H2023

Symptom

In the Add New Employee Page, upon filling the "Define End Dates" for Pay component and submission of hire, the end date for the pay component is not defined for the new hire in Compensation Information History.

Environment

SAP SuccessFactors Employee Central - Add New Employee

Reproducing the Issue

Prerequisite -

  1. In Manage Organization, Pay and Job Structures > Update the Pay Components that you want to use with the End-Dated Payment feature by setting the new field "End-Dated Payments" to "Yes". 
  2. onSave rule which triggers the workflow for New Hire is configured in Job Information.

Steps to reproduce - 

  1. Navigate to Add New Employee Page.
  2. Fill all the necessary information and click on continue till Job information.
  3. In Compensation Information, select the pay component with "Define End Dates" filled.
  4. Click on submit and approve the workflow.
  5. Once workflow is approved, navigate to new hire profile > Compensation information > End date for pay component is not defined in the history.

Resolution

  1. Engineering Team have confirmed that the issue will be fixed via patch 2405p1 (25-Apr-24 Preview and 17-May-24 Production).
  2.  In the meantime, to temporarily unblock business activities you can temporarily disable "Enable Centralized Services to Add New Employee, Add New Employee for Fixed Term, and Rehire Inactive Employee" from Company System and Logo Settings. Please ensure you re-enable the Centralized Services switches after the issue is fixed so that you can continue to enjoy the benefits of Centralized Services. In Admin Tools -> Company System and Logo Settings, disable the switch "Enable Centralized Services to Add New Employee, Add New Employee for Fixed Term, and Rehire Inactive Employee".
                                                                 OR
  3. Disable the onSave rule which triggers the workflow for New Hire which is configured in Job Information.

Please Note:

  • For Centralized Services related issues, disabling the Centralized Services switch for the component/transaction in Company System and Logo Settings is a temporary solution. You can disable the related switch as a work-around and you should enable the switch back once SAP have confirmed the issue is fixed.
  • If you are uncertain if your issue is a known issue, you can search the current list of Known Issues for Centralized Services here, to find the full list. For such issues which are not covered by the KBAs, please create a case with SAP Product Support under the relevant component. The following article explains correct prioritization of Employee Central cases and the relevant information needed for support cases: 
    3086778 - Centralized Services: Steps to take before opening an Case with Support - CS2H2023

See Also

2473623 - Employee Central: How to enable End Dated Payments feature? - SAP for Me

Keywords

Hire, EC, New Hire, CS, Centralized Services, b2311, KI2311, 2H 2023, CS2H2023, workflow, pay component, end date, define end dates, Manage Organization, Pay and Job Structures, onSave, rule, INC7767362, ECT-233601, PTCH-43576, 2405p1 , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EC , Employee Central , Known Error

Product

SAP SuccessFactors Employee Central 2311