3449005 - No free goods is assigned to the material although it has already been set in the "Manage Free Goods" app

When creating sales orders in the "VA01 - Create Sales Orders" app or the "Manage Sales Orders" app, no free goods is assigned to the material although it has already been set in the "Manage Free Goods" app.

SAP S/4HANA Cloud

One of the possible cause of this issue is that configuration is missing in the configuration activity "Activate Free Goods Determination (ID:103902)".

The solution is to maintain the the "Procedure Free Goods" field in the configuration activity "Activate Free Goods Determination (ID:103902)".

Free goods, Material, Manage Free Goods, Activate Free Goods Determination, 103902, Procedure Free Goods , KBA , SD-BF-FG-2CL , Free Goods (Public Cloud) , Problem