SAP Knowledge Base Article - Public

3449005 - No free goods is assigned to the material although it has already been set in the "Manage Free Goods" app

Symptom

When creating sales orders in the "VA01 - Create Sales Orders" app or the "Manage Sales Orders" app, no free goods is assigned to the material although it has already been set in the "Manage Free Goods" app.

Environment

SAP S/4HANA Cloud

Cause

One of the possible cause of this issue is that configuration is missing in the configuration activity "Activate Free Goods Determination (ID:103902)".

Resolution

The solution is to maintain the the "Procedure Free Goods" field in the configuration activity "Activate Free Goods Determination (ID:103902)".

Keywords

Free goods, Material, Manage Free Goods, Activate Free Goods Determination, 103902, Procedure Free Goods , KBA , SD-BF-FG-2CL , Free Goods (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions