SAP Knowledge Base Article - Public

3449265 - SuccessFactors Users reporting unexpected redirection and timeout


  • SuccessFactors Users reporting premature timeout.
  • EC page refresh automatically while creating workflow.
  • While updating workflow on people profile the system logs out.
  • Unexpectedly redirected to session timeout page.
  • User is being timed out when she tries to make supervisor changes in EC.


SAP SuccessFactors HXM Suite


Engineering have confirmed that this defect is related to the Work tech feature


This will be resolved in Preview environments via the scheduled patch PTCH-43426 (28-Mar-24) . Please note the patch deployment will run through to 29-Mar-24.  


logout, premature logout, unexpected logout when browsing people profile, session timeout issue, INC7615984, INC7674670, INC7594767, INC7681685, PTCH-43426,  , KBA , LOD-SF-PLT-LGO , Company Logo , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem


SAP SuccessFactors HXM Core 2311