SAP Knowledge Base Article - Public

3449265 - SuccessFactors Users reporting unexpected redirection and timeout

Symptom

  • SuccessFactors Users reporting premature timeout.
  • EC page refresh automatically while creating workflow.
  • While updating workflow on people profile the system logs out.
  • Unexpectedly redirected to session timeout page.
  • User is being timed out when she tries to make supervisor changes in EC.

Environment

SAP SuccessFactors HXM Suite

Cause

Engineering have confirmed that this defect is related to the Work tech feature

Resolution

This will be resolved in Preview environments via the scheduled patch PTCH-43426 (28-Mar-24) . Please note the patch deployment will run through to 29-Mar-24.  

Keywords

logout, premature logout, unexpected logout when browsing people profile, session timeout issue, INC7615984, INC7674670, INC7594767, INC7681685, PTCH-43426,  , KBA , LOD-SF-PLT-LGO , Company Logo , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem

Product

SAP SuccessFactors HXM Core 2311