Symptom
- Integration is configured between CDC and Emarsys.
- Some accounts did not get synchronised from CDC to Emarsys
- No error message
- The account is existing in CDC but does not show up in the Emarsys system
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Environment
- SAP Customer Data Cloud
- Emarsys Integration
- Emarsys Realtime Connector
Product
SAP Customer Data Cloud all versions
Keywords
gigya, CDC, Emarsys, user, account, sync, synchronization, fail, connector, integration , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , How To
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