SAP Knowledge Base Article - Preview

3449289 - CDC user account not synchronised to Emarsys


  • Integration is configured between CDC and Emarsys.
  • Some accounts did not get synchronised from CDC to Emarsys
  • No error message
  • The account is existing in CDC but does not show up in the Emarsys system



  • SAP Customer Data Cloud
  • Emarsys Integration
  • Emarsys Realtime Connector


SAP Customer Data Cloud all versions


gigya, CDC, Emarsys, user, account, sync, synchronization, fail, connector, integration , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.