SAP Knowledge Base Article - Preview

3449289 - CDC user account not synchronised to Emarsys

Symptom

  • Integration is configured between CDC and Emarsys.
  • Some accounts did not get synchronised from CDC to Emarsys
  • No error message
  • The account is existing in CDC but does not show up in the Emarsys system


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Environment

  • SAP Customer Data Cloud
  • Emarsys Integration
  • Emarsys Realtime Connector

Product

SAP Customer Data Cloud all versions

Keywords

gigya, CDC, Emarsys, user, account, sync, synchronization, fail, connector, integration , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , How To

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