SAP Knowledge Base Article - Public

3449356 - Runtime error in 'Manage Prices - Sales' app - S/4HANA Cloud

Symptom

During Condition Record creation in 'Manage Prices - Sales' app, user facing Runtime Error message. 

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open 'Manage Prices - Sales' app
  2. Click on "Create"
  3. Complete the required fields (Condition Type, Condition Table, Product, Customer Project ID, etc.)
  4. Finally, click the "Save" button
  5. The following error appears:

Runtime Error: 'RAISE_SHORTDUMP'. The OData request processing has been abnormally terminated. If you use SAP S/4HANA Cloud, please create an incident. Otherwise, if "Runtime Error" is not initial, launch ADT feed "Runtime Errors" or transaction ST22 / SM21 (system log analysis) for details and analysis.

Cause

This runtime error exception '/BOBF/CX_FRW_FATAL' is caused by some of the draft condition record lines (which user is currently trying to save) being locked by another user.

Resolution

Please delete all current draft condition record lines and re-create/edit those condition records again.

See Also

SAP Fiori Apps Library - Manage Prices - Sales

2872404 - FAQ: Manage Prices - Sales App

Keywords

Runtime Error, RAISE_SHORTDUMP, Manage Prices - Sales, condition record, condition type, pricing, short dump , KBA , SD-MD-CM-2CL , Conditions and Condition Maintainance (Public Cloud) , Known Error

Product

SAP S/4HANA Cloud Public Edition 2402