SAP Knowledge Base Article - Preview

3449370 - Backoffice failed to load due to ZK errors

Symptom

Cannot load the backoffice due to ZK errors

Failed to mount: Cannot read properties of undefined (reading 'tBodies')
Failed to mount: Cannot read properties of undefined (reading 'getAttribute')
Failed to mount: Cannot read properties of undefined (reading 'tBodies')
Failed to mount: Cannot set properties of undefined (setting 'tabIndex')
Failed to process invoke Cannot set properties of undefined (setting 'tabIndex') (TypeError)
Failed to process setAttrs Cannot read properties of undefined (reading 'style') (TypeError)
Failed to process setAttrs Cannot read properties of undefined (reading 'style') (TypeError)
not found: setOpen
Failed to process invoke Cannot read properties of undefined (reading 'apply') (TypeError)

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

All SAP Commerce environments

Product

SAP Commerce all versions

Keywords

backoffice login, zk error , KBA , CEC-SCC-CDM-BO-FRW , Framework , Problem

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