3449396 - Workflow ends up in error - 'Error '9' when calling service 'SO_OBJECT_SEND''

Symptom

Workflows (E.g. Purchase Order) are going into “ERROR” status with the error message – Error '9' when calling service 'SO_OBJECT_SEND' after document completes approval process.

Environment

Materials Management (MM)
SAP ERP Central Component
SAP ERP
SAP enhancement package for SAP ERP
SAP enhancement package for SAP ERP, version for SAP HANA
SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

swdd, OL818, WL821, PO, SWF_RUN535, BAPI_PO_RELEASE , KBA , MM-PUR-GF-WOF , Workflow , MM-PUR-GF-REL , Release (Approval) , Problem

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